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How does a landlord end the Garantme Guarantee?
The landlord or their agency ends the Garantme Guarantee from the Console, on garantme.fr or by emailing support@garantme.fr, for example when the tenant leaves.
The landlord can ask to end the Garantme Guarantee, in particular when the tenant leaves the property. Three channels are available:
- the Garantme Console, for partner agencies;
- the garantme.fr website;
- an email to support@garantme.fr.
Can the tenant cancel on their own?
No. The tenant can only end the guarantee at the annual renewal date and with the landlord's agreement (how to cancel the Garantme Guarantee).
What about ongoing unpaid rent?
Unpaid rent already reported remains covered (what to do in case of unpaid rent).
Updated on 11 November 2026.