Help Center

Back to home

Help Center

Tenant

Submit a file to a partner

Tenant

About Garantme

Why am I asked to provide a guarantor?

What type of Guarantor are we?

Who secures Garantme?

Who can be my guarantor?

What is a guarantor?

What exactly are your amenities? Are you reliable?

Differences between Garantme and Visale

Why do I need Garantme?

How does Garantme work? How to get a guarantor?

What is Garantme?

Does Garantme take care of the deposit ?

See more

Pricing

How to transfer the guarantee to another accommodation?

How to cancel the renewal of your guarantee?

How to benefit from the BNP Paribas offer?

Do I get a new guarantee certificate after renewing my contract?

Is the application free?

How to change my payment method ?

What is the refund policy?

How do I cancel my guarantee?

Who pays for the Garantme Service?

How much does it cost? What is the price?

See more

Get Garantme Guarantee

Who can be eligible to the Garantme guarantee ?

Do I need a french bank account to rent an apartment?

Can I apply if I am not French?

How can I add a second responsible party?

How can I reset my password?

Can I apply if I have no revenues?

Do my roommates need to apply with me?

How to apply for a co-tenancy ?

What is a Responsible Party? Why do I need one?

How does it work?

How much time does it take to get the Certificate?

What documents do you need?

What are the requirements to get the Garantme Guarantee?

See more

Find accommodation with the Garantme certificate

Who accepts Garantme ?

How can I delete my account?

Steps to follow after you received the Garantme Certificate

What is my Garantme certificate number ?

How to use the Garantme Certificate?

What is the Garantme Certificate?

How to find an apartment using Garantme search?

See more

Submit a file to a partner

Finding an apartment on ImmoJeune

Finding an apartment with ADELE

Booking accommodation with FAC HABITAT

Liability

Is my data protected?

What happens if I default on payment? (not that it can happen)